Advertiser Disclosure: We may receive compensation when you click on links. This does not affect our editorial rankings.

Privacy Policy

What we collect, why we collect it, and what we do not do with it.

Last updated: July 26, 2026

Who we are

BestMenopauseCare.com is an independent editorial website that reviews and ranks online menopause care and hormone replacement therapy providers. We are not a healthcare provider, a pharmacy, or a telehealth platform. We do not diagnose conditions, prescribe medication, or deliver care, and we are not a HIPAA-covered entity. Information you share with us is not protected health information under HIPAA — once you leave our site for a provider, that provider's own privacy practices apply to anything you share with them.

Information you give us

  • Contact form messages. Your name, email address, and the content of your message, submitted so we can reply.
  • Quiz responses. If you complete our HRT quiz or provider matching quiz, we receive the answers you selected — symptom ratings, stage and health screening responses, treatment preferences — along with the name, email, and optional phone number you enter to see your results.
  • Email sign-ups. The address you provide when requesting a guide or resource.

Quiz answers describe your symptoms and health history. Please share only what you are comfortable sending to an editorial website rather than to a clinician, and use the provider's own intake for anything sensitive.

Information collected automatically

Our web host records standard server logs — IP address, browser type, pages requested, and timestamps — which are used for security and to keep the site running. This site does not run third-party advertising networks, and it sets no advertising or cross-site tracking cookies of its own. Your browser's local storage is used on your own device to hold quiz results so we can display them on the results page; that data stays on your device and you can clear it at any time through your browser settings.

How we use your information

  • To generate and display your quiz results and provider matches.
  • To reply to messages you send us.
  • To send you the resource or guide you requested, and related menopause care information if you opted in.
  • To connect you with a provider, when you explicitly ask us to.
  • To understand which content is useful, in aggregate, so we can improve it.

We do not sell your personal information. We do not share your quiz answers or contact details with providers unless you ask us to connect you.

Service providers

We use a small number of third-party services to operate the site — website hosting, a database and form-processing service used to receive contact form submissions, and email delivery. These providers process data only on our behalf and only to deliver their service. We do not authorize them to use your information for their own purposes.

Affiliate links and outbound clicks

Many links to providers on this site are affiliate links. When you click one, the provider or their affiliate network may record that the visit came from us — typically through a tracking parameter or cookie set by that partner — so any resulting sign-up can be attributed to us. That data is held by the provider and their network under their privacy policies, not ours. See our advertiser disclosure for how compensation works and why it does not influence our rankings.

Your choices and rights

  • Unsubscribe from any email we send using the link in that email.
  • Ask us what personal information we hold about you, and request a copy.
  • Ask us to correct or delete your information.
  • Ask us to stop contacting you entirely.
  • Clear quiz results stored in your browser by clearing site data for this domain.

Depending on where you live — including under the California Consumer Privacy Act and the UK/EU GDPR — you may have additional rights, such as the right to opt out of the sale or sharing of personal information (we do neither) and the right to lodge a complaint with your data protection authority. To exercise any right, email us and we will respond within the timeframe required by applicable law.

Data retention and security

We keep contact messages and quiz submissions for as long as needed to respond to you and to maintain a record of the request, then delete or anonymize them. We use reasonable technical and organizational safeguards to protect the information we hold, but no method of transmission or storage over the internet is completely secure.

Children

This site is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, email us and we will delete it.

Changes to this policy

We may update this policy as the site changes. The revision date at the top of this page always reflects the current version, and material changes will be described here.

Questions about this page?

Email us at bestmenopausecare@exploretreatments.com or use our contact form. We cannot provide medical advice — for medical questions, consult a licensed healthcare provider.